Free pilot for selected partners before the 2027 season
Security and access

How Relyo protects your staff housing data

Relyo is staff housing software for hotels and resorts. Your data is isolated from other organisations in the database, and Relyo AI changes nothing without your approval.

Access rules enforced in the database itself

The database enforces these rules, not only the app screens.

Four roles, plus department rights

Owner, Admin, Viewer or Maintainer, plus rights per department to view or manage each area. Viewers are read-only.

A full activity log

Who changed what, with before and after values, filterable and exportable to CSV.

AI changes need your approval

Every change Relyo AI proposes shows an approval card, runs only after a person approves it, and is logged.

Each organisation's data kept separate

Row-level security on every table keeps each organisation's data isolated in the database.

Finance for owners and admins only

Costs, rent and bills are limited to owners and admins in the database. Maintainers see only the repair costs on their own jobs.

Private files, short-lived links

Contracts, inspection photos and attachments sit in private storage, shown through links that expire.

Backups and exports

Files are backed up every night, and you can export the records you need.

Files backed up every night

Files are backed up nightly off-site and recoverable for 30 days.

Your staff control their own data

In the occupant portal, each person can export their data or delete their account.

Export the activity log and reports

The activity log exports to CSV, and cost reports export as CSV, PDF or Excel.

Frequently asked questions

Can other hotels see our data?

No. Each organisation's data is isolated at the database level, with row-level security on every table. The database enforces the separation, not only the app.

Who can see our finance numbers?

Only owners and admins, and the database enforces it. That covers costs, rent, bills and Impact, the money at stake in Operational Signals, Relyo's ranked list of what needs attention. Maintainers see only the repair costs on their own jobs.

What can maintainers see?

Only the jobs assigned to them, with the property and landlord contacts they need. They record and see the repair costs on those jobs. They do not see rent, bills or housing cost reports.

Does the AI change data on its own?

No. Every change Relyo AI proposes shows an approval card first, and nothing runs until a person approves it. Every AI change is logged, and viewers can ask questions but cannot make changes.

What data can we export from Relyo?

The activity log exports to CSV. Cost reports export as CSV, PDF or Excel, and occupant lists to CSV. Each occupant can also export their own data or delete their account in the occupant portal.

Bring your IT team to the demo

We'll show roles, permissions, the activity log and exports in a demo workspace.

Free pilot for selected partners: start with one building, set up with the founders.