The operating system for staff housing
For hotels and resorts: one platform where HR, finance, accounting, operations and housing run your staff accommodation. Plan rooms by your rules, inspect rooms, handle repairs and check every bill.
Staff housing runs on spreadsheets and chat groups
Rooms, repairs and bills are kept in different places, and no one sees all of it.
Every department keeps its own records
HR has a spreadsheet, finance has bills in the inbox and repair requests sit in chat groups.
Daily changes reach only one person
Early arrivals, room swaps and late hires reach one person and stop there.
Who gets what depends on who you ask
Who gets a single room or free electricity is decided by habit, not by a clear rule.
Problems are found only after a complaint
Rooms go uninspected, repairs get lost in chats and leases end while people still live there.
One platform for HR, finance, accounting, operations and housing
HR sets grades (the room and allowance each person gets), housing places people, maintenance fixes and finance sees the cost, all on one record.
Everyone sees the same information
HR, finance, operations, housing and maintenance share one record of rooms, people and bills, with every change logged.
The right people get notified at once
A new job, a repair update or a bill share reaches the person it concerns, in the app and by email.
See repairs and requestsYour staff, maintainers and landlords too
Your staff report repairs, maintainers see only their jobs and landlords see their buildings, each in their own portal.
See the portalsEach team sees what it needs
Department permissions keep each team to its own work. Finance data is for owners and admins only.
See how access worksFrom the first arrival to the season report
Plan rooms and roommates by your rules
Import your staff list and set your rules. Smart Match, Relyo's room planner, proposes a room for everyone who still needs one, and you accept in one click.
- Keeps your hard rules: beds, smoking, pets, optional same-gender rooms, grade
- Explains every match: shifts, language, commute, department
- Add preferences in plain words, like “keep the kitchen team together”
Record each room's condition at move-in
Your staff tick a move-in checklist on their phone. Your team records meters, photos and any damage already there.
- Move-in and move-out inspections, by your team and the occupant
- Flags any stay with no move-in inspection
- Missing or broken items become tickets for your team
Repairs go straight to the right maintainer
Your staff report issues from their phone and add photos to the request. Each maintainer gets a day plan, critical jobs first.
- Routed by department or maintainer specialty
- Shows up to 3 likely duplicates when your team logs a job
- Comments, photos and due dates on every job
Every utility bill read, checked and split
Upload a photo or PDF and Relyo AI reads the bill for you to confirm. Relyo checks usage against each grade's allowance and splits it by days stayed.
- Reads amount, usage and dates for you to confirm
- Catches usage over the allowance the same month
- Flags bills at least twice the recent average
Leases and landlords for leased buildings
Relyo AI reads each lease for you to check. Relyo then tracks rent, deposits and end dates against the people staying.
- Reads rent, deposit, dates, notice and up to 20 clauses
- Flags a lease that ends before people leave
- Landlords see rent status and inspections in their portal
New damage linked to the right stay
Your team compares move-in and move-out photos side by side and marks what is new. Damage that was already there is never charged.
- Move-out inspection created 15 days before departure
- See what each repair cost, per occupant, unit and property
- Attribution is for reporting only
End-of-season report with the full housing cost
See how many people you housed, repairs resolved and the full housing cost, compared with last season. Then carry your buildings and people into the next one.
- Full housing cost by property, grade and department
- Each property side by side, plus a rule-based rehire shortlist
- Report as PDF or Excel, plus a cost CSV
Everything that needs your attention, in one list
Operational Signals ranks what needs attention in one list, from 31 rule-based checks. Assign each item, snooze it or mark it fixed, and Relyo checks again.
Rules, not AI, catch arrivals with no room, missed inspections, leases ending before staff leave and unusual bills.
Each night, Impact adds up the money lost so far this season, using rules, not AI. Only owners and admins see it.
Each night, Relyo AI suggests up to 3 next steps with the numbers behind them. It never changes anything.
Only when something is new or critical.
What to fix first, with the numbers behind it
Relyo flags repeating problems and costs nobody noticed. Relyo AI suggests what to fix first, reads bills and contracts, and asks before any change.
Relyo flags a fault that keeps coming back or rent paid for empty beds in buildings you lease. Relyo AI suggests what to fix first.
Bill and contract scans fill in the fields. You check them before saving.
Ask in plain words. Each answer links to the records it used.
Each change shows an approval card first and is recorded in the activity log.
Made for hotels, resorts and their teams
For hotels and resorts that house seasonal and year-round staff, in buildings they own, lease or both.
Other employers and student residences can use it too. See all solutions
Built only for staff housing
Relyo is a separate system built only for staff housing, not a guest PMS or a PMS add-on. It replaces spreadsheets, chat groups and fake reservations.
| Capability | Relyo | Spreadsheets |
|---|---|---|
| Rooms planned by your rules (grades, smoking, same-gender rooms) | Yes | Partly, with workarounds |
| New damage linked to the stay that caused it | Yes | No |
| Repairs routed to the right maintainer | Yes | No |
| Bills checked against each grade's allowance | Yes | No |
| Lease end dates checked against the people staying | Yes | No |
| Cost per occupant, department and grade | Yes | Partly, with workarounds |
| A daily list of what needs attention | Yes | No |
| Portals for your staff, maintainers and landlords | Yes | No |
Frequently asked questions
What is Relyo?
Relyo is staff housing software for hotels and resorts that puts HR, finance and accounting, operations and housing on one platform. Every team works from the same record of rooms, occupants, inspections, repairs, bills and costs. It is a separate system built only for staff housing, not a PMS add-on.
Is Relyo a PMS or a PMS add-on?
No. Relyo is a separate system built only for staff housing, and it does not connect to any PMS. Guests stay in your guest PMS. Relyo replaces the spreadsheets, chat groups and fake PMS reservations that staff housing often runs on.
Why not keep using a spreadsheet?
A spreadsheet holds a list, but it doesn't apply your rules, route repairs or tell anyone when something changes. Relyo keeps one record that every team shares and flags what needs attention each day.
Who on our team uses Relyo?
The housing team runs it day to day, HR sets grades and sees cost per occupant, and finance gets the numbers and exports. Maintainers, occupants and landlords each get their own portal in the browser, with nothing to install. Department permissions decide who sees what.
What does Relyo check automatically?
Operational Signals runs 31 rule-based checks on people, housing, money, maintenance, inspections and leases, such as arrivals with no room or a lease that ends before people leave. Each night, Impact adds up the money at stake with rules, and Relyo AI adds up to 3 recommendations. One email goes out each morning, only when something is new or critical.
How does Relyo calculate cost per occupant?
Relyo adds up rent for the buildings you lease, utilities including overage, damage and repairs, and a share of unused capacity, by days stayed. Rules calculate the numbers, not AI, and damage that was already there is never charged. Export them as CSV, PDF or Excel.
We own our staff buildings. Is Relyo still useful?
Yes. Smart Match, inspections, repairs, grades, utility bills and repair costs work the same in buildings you own. Rent and landlord features are there for the buildings you lease.
Every lease we sign is different. Can Relyo handle that?
Yes. Each lease keeps its own rent, deposit, dates, notice period and special clauses, and Relyo AI can read the contract for you to check. Relyo then flags a lease that ends before the people living there leave.
How does Relyo make sure damage is recorded fairly for staff?
Your team marks each damage as new or already there, and new damage is linked to the stay that caused it. Attribution is for reporting, and Relyo never charges for damage that was already there. Repair costs show per occupant, unit and property, and money moves outside Relyo.
Does the AI make decisions for us?
No. Relyo AI reads bills and contracts, flags likely duplicate repairs and recommends next steps. Matching, money and alerts run on clear rules, and every change the AI proposes needs your approval and is logged.
Can other hotels see our data?
No. Every organisation's data is isolated at the database level, not just in the app. Inside your organisation, roles and department permissions decide who sees what, and finance data is for owners and admins only.
How do we get started?
Start with one building. Selected partners get a free pilot, set up with you by the founders, and pricing is agreed after the pilot. You import your staff list from CSV or Excel, up to 500 rows per file.