Relyo vs Protel

Protel alternative for staff housing

Relyo is a separate system built only for staff housing at hotels and resorts: rooms, inspections, repairs, bills and costs. Protel Cloud PMS runs guest reservations, front desk and billing.

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Relyo

Relyo: the operating system for staff housing

Relyo plans rooms by rules and applies grades, which set each person's room and allowance. HR, finance and accounting, operations and housing share one record of inspections, repairs, bills and cost per occupant, and Relyo is not a PMS add-on.

Protel

Protel: a hotel PMS built for guest stays

Protel Cloud PMS, now part of Planet, runs reservations, front desk, billing, payments and housekeeping. In hotel software since 1994, with an on-premise version still sold.

Relyo vs Protel for staff housing

Feature		Protel
Built for	Built for it: Housing your seasonal and permanent staff. Room planning, grades, inspections, repairs, bills and costs HR, finance, operations and housing on one record Not a PMS and not a PMS add-on	Built for it: Guest stays at hotels and hotel groups. Reservations, front desk, billing, payments, housekeeping and reporting Cloud or on-premise
Room planning	Built for it: Smart Match, the room planner, proposes rooms by your rules and explains each one. Rules for grades, smoking, pets and bed capacity Optional same-gender rooms, own rooms when owed Fit scored on clashing shifts and night-shift quiet	Partly, with workarounds: Room assignment for reservations, in the front office. Staff can be booked as long-stay reservations Roommate rules: not described in our sources
Grades and housing entitlements	Built for it: Each grade sets the room, utility allowance and rent cover. Organisation pays, split at allowance or occupant pays Enforce with warn or block, per department Assignments re-checked when the rules change	Not designed for it: Built for guest rates and guest billing. Rates and a booking engine for guests Staff entitlements: not described in our sources
Seasons and periods	Built for it: Stays measured in months, organised by period. Start the next period from the last one Carries properties, amenity settings and people forward End-of-period report with cost per occupant	Partly, with workarounds: Extended stays are supported as reservations. Staff can be booked as long-stay guests Season rollover for staff: not described in our sources
Move-in and move-out inspections	Built for it: Four checkpoints per stay, recorded on a phone. Meter readings with photos at move-in and move-out Room-by-room photos and damage notes Move-out inspection created 15 days before departure	Partly, with workarounds: Housekeeping built for turning guest rooms. Housekeeping app with shifts and task priorities Includes a "checked" room status Per-stay condition checks: not described in our sources
Damage tied to the stay	Built for it: Your team marks new damage, linked to the stay. Move-in and move-out photos side by side Never charged for damage that was already there Repair costs attributed to the stay, for reporting only	Partly, with workarounds: Damage can be logged as a maintenance order. Maintenance orders with photos in the app Before-and-after damage comparison: not described in our sources
Utility bills and allowances	Built for it: Scan a bill, check each allowance, share the cost fairly. AI reads the bill, a person reviews it Checked against each grade's utility allowance Shared by days stayed under the grade policy	Not designed for it: Built for guest folios, not building utility bills. Guest folios, e-invoicing and ERP integration Allowances and shared bills: not described in our sources
Cost per occupant, department and grade	Built for it: What each person's housing costs, by property, grade and department. Rent for leased buildings, utilities including overage, damage and repairs Cost of empty beds in buildings you lease Period cost CSV and PDF reports	Partly, with workarounds: Strong hotel revenue reporting, not staff housing costs. Hundreds of financial and statistical reports Portfolio reporting and dashboards across hotels Rent, bills or damage per person: not described in our sources
Rent and contracts for the buildings you lease	Built for it: For the buildings you lease: rent, deposits and leases. Rent tickets 15 days ahead, and overdue alerts AI reads leases from any country, in any language Alert when a lease ends before your staff leave	Not designed for it: Built for revenue from guests. Landlord rent and leases: not described in our sources Landlord portals: not described in our sources
Repairs and maintenance	Built for it: Repair requests from your staff, routed to the right maintainer. Staff report, add photos and can dispute fixes Routing and watch rules for new requests Day plan: critical first, then the nearest next stop	Built for it: Maintenance for the hotel's rooms and common areas. Maintenance orders with photos in the housekeeping app Third-party ticketing apps embedded in the PMS
Portals for occupants, maintainers and landlords	Built for it: Each person gets their own view, on any phone. Occupants see room, entitlement, rent and bill shares Maintainers see only the jobs assigned to them Landlords see occupancy, tickets, inspections and rent status	Partly, with workarounds: Self-service built for guests. Guest apps, online check-in and kiosk check-in Occupant or landlord portals: not described in our sources
Operational Signals and a daily email	Built for it: One ranked list of what needs attention, from 31 checks. Rule-based checks on people, housing, money, maintenance and compliance One email each morning, only when something is new or critical Up to 3 AI suggestions a night for next steps	Not designed for it: Automation built for guest stays and revenue. Automated night audit and no-show charges Housing checks: not described in our sources

Built for it Partly, with workarounds Not designed for it

Competitor information checked against public sources on 19 October 2026. Product names and trademarks belong to their owners. We compare publicly available information in good faith; if something about your product is out of date, email us and we will correct it.

Choose Protel if…

You need a guest PMS: reservations, front desk, rates, booking engine and channels
You want payments through Planet, together with guest billing
You run several hotels and want one view of availability and reservations
You rely on more than 1,100 integrations and an open API
You need native apps for hotel teams, such as an offline housekeeping app
You want a guest PMS vendor in hotel software since 1994, with cloud and on-premise versions

Choose Relyo if…

You house seasonal or permanent staff in owned or leased buildings, or in staff rooms
You want room plans that follow grades, smoking, pets and same-gender rules, and weigh shifts
You want every utility bill checked against the grade allowance and shared fairly
You want new damage linked to its stay, and nobody charged for what was already there
HR and finance need housing cost per occupant, department and grade

How Relyo runs staff housing

Set up with you, from a file

We set up your organisation with you. Your staff list imports from a file, properties go in through a wizard, and Relyo does not connect to Protel.

Staff list from CSV or Excel, up to 500 rows per file
Or drop the file into Relyo AI and approve the import
A 14-field completeness score shows when profiles are ready

Cost per occupant, by department and grade

Finance and accounting see the full housing cost and the cost per occupant. Break it down by property, grade and department.

Rent for leased buildings, utilities including overage, damage and repairs
Capacity use, with a warning under 70%
Rent paid for empty beds, in the buildings you lease

See housing costs

New damage is linked to its stay

Compare move-in and move-out photos, room by room. Your team marks new damage on the stay, and nobody is charged for damage that was already there.

Four checkpoints, from the team's move-in check to its move-out check
Repair costs attributed to the stay, for reporting only
Each inspection records who completed it and when

See inspections

Frequently asked questions

Is Relyo a Protel alternative?

Only for staff housing. Relyo is not a guest PMS and takes no guest bookings: it is a separate system built only for staff housing. It replaces the spreadsheets, chat groups and staff reservations in the PMS that you use for staff housing today.

Can Protel manage staff housing?

Only in part. Protel can book staff as long-stay reservations, but a guest PMS is not designed for grade entitlements, utility allowances, bill shares by days stayed or cost per occupant by department. Relyo is staff housing software built for exactly that.

Does Relyo integrate with Protel?

No. Guests stay in your guest PMS, and Relyo does not connect to it or to any HR or accounting software. Your staff list imports from CSV or Excel (up to 500 rows per file), and we set up your buildings with you.

Why not just book staff as long-stay guests in Protel?

You can, but staff rooms in your Protel inventory compete with sellable rooms. A guest reservation is also not built around grades, utility allowances, bills shared by days stayed or move-in and move-out damage comparison. Relyo is a separate system built for those.

How does Relyo handle utility bills in staff buildings?

Scan or enter each bill, and Relyo checks it against each grade's utility allowance. It shares the bill across occupants by days stayed, and the grade's policy decides who pays. Overages and bills at least twice the recent average are flagged the month they happen.

What happens with damage when seasonal staff leave?

Relyo creates the move-out inspection 15 days before departure. Your team compares move-in and move-out photos room by room and marks new damage on the stay that caused it. Repair costs are attributed for reporting only, and nobody is charged for damage that was already there.

Do staff need to install an app to use Relyo?

No. Relyo works in the browser on any phone, with nothing to install. Your staff see their room and grade entitlement, complete inspections, report issues, add photos and check their rent and bill shares.

How much do Protel and Relyo cost?

Relyo has no public pricing. Selected partners get a free pilot that starts with one building, set up with the founders, and pricing is agreed after the pilot. For Protel pricing, ask Planet directly.

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See your staff housing run in Relyo

Book a demo with the founders and walk through your staff buildings, grades and season.

Free pilot for selected partners: start with one building, set up with the founders.

Request a demo